Service Details

Unique Line Cargo Services offers a dedicated and simplified logistics solution for customers who shop from international online retailers. Branded as “Online Shopping Made Easy” or “Order and Collect,” this service bridges the gap between major global e-commerce markets and consumers in East Africa.

This service is a key component of their Door-to-Door offering, providing a hassle-free way for individuals and businesses to access global goods.

Key Features of the Online Shopping Service:

• Global Access: The service enables customers to shop from virtually any online store in key global markets, including:
  • UK/EU Stores: Amazon, eBay, Asos, Next, etc.
  • China Stores: AliExpress, Alibaba, China Brands, etc.
  • Dubai/UAE Stores
• Physical International Addresses: When you are ready to shop, Unique Line Cargo provides you with their physical warehouse addresses in the UK (e.g., Milton Keynes), China (Guangzhou), and Dubai. Customers use these addresses as the shipping destination when placing their online orders.
• Two Purchase Options:
  1. “You Shop, We Ship”: The customer buys and pays for the products directly on the international shopping website and uses the Unique Line warehouse address for delivery.
  2. “We Buy, We Ship”: Unique Line Cargo can buy the product on your behalf. Customers can send their shopping information and product links, and Unique Line will handle the purchase and payment, often facilitating payment in local currencies or via local methods like M-Pesa (in Kenya) or EVC Plus (in Somalia).
• Consolidation and Shipping: Once your purchases arrive at their international warehouses, they are secured and consolidated with other shipments. This consolidation is crucial for saving money on international freight costs.
• All-Inclusive Door-to-Door Delivery: The service is completed with their Door-to-Door solution, which means the quoted price typically covers:
  • International Freight (by Air or Sea).
  • Secure Warehousing and handling.
  • Customs Clearance and all required duties/taxes at the destination.
  • Final delivery to your doorstep in Kenya, Somalia, or Ethiopia.

The Process:

1. Shop or Request to Buy: The customer finds the desired items online.
2. Ship to Warehouse: The items are shipped to Unique Line Cargo’s dedicated UK, China, or Dubai address.
3. Shipment Booking: The customer contacts Unique Line Cargo (via email or WhatsApp) with the shopping details (full name, telephone, email, and product links) to receive a detailed quotation and cost estimate for shipping.
4. Consolidation & Freight: Once all items are received and paid for, the cargo is shipped via the agreed-upon freight method (Air for speed, Sea for cost).
5. Final Delivery: The cargo is cleared through customs and delivered directly to the customer’s final address.

This “Shop & Ship” service makes the global marketplace easily accessible to consumers in East Africa, handling all the complex international logistics for them.